Organizational Change Management

Addressing The People Side of Change

An organizational change like an internal reorganization, acquisition, or merger can cause a significant disruption in the way a business operates. If not well managed, organizational changes can lead to failure. Although change can be intimidating, having the right tools to navigate it can help ease the transition process and get the people who are affected to accept it and even embrace it.

Organizational Change Management

What is organizational change management?

Structured guidance through a transition

Organizational change management (OCM) is a structured way of guiding an organization through a transition usually brought about by restructuring of business processes, personnel, or the working culture.

How do you steer a change management process successfully?

For change to be successful, the organization’s leadership must explain to stakeholders, especially employees, why change is necessary and what the long-term benefits of the impending change are. Leaders need to present a vision and strategy so that the important stakeholders know the direction the organization is headed.

A successful OCM strategy must include the following elements:

Consensus on a shared vision for change. There should be no competing initiatives.
Effective communication by the executive leadership to make the business case for the importance and benefits of change. There should be no misinformation.
A robust strategy for enlightening employees on how the changes will affect their day-to-day work.
Learning new behaviors and skills to help employees adapt to the new way of doing things.
A specific plan for monitoring and gauging whether the change is a success, as well as measures to mitigate any negative results.
A reward system that inspires individuals and teams to embrace their new roles and responsibilities.

Our Change Management Program

Our change management program demystifies the change management process and shows our clients what steps they need to take to lead a successful transition. We teach leaders to be proactive in identifying the potential pitfalls in the change process and equip them with the right strategies to manage successful change. This is both at the decision-making skills level as well as communication skills.